Milford Harper | Frequently Asked Questions

At Milford Harper, we want to make your shopping experience seamless. Below are answers to common questions, but if you need further assistance, don’t hesitate to reach out!

Order & Shipping

1. When will my order arrive?

We process orders within 1–3 business days, and shipping typically takes 7–10 business days. Your total estimated delivery time is 8–13 business days.

For more details, please refer to our Shipping Policy.

2. Do you offer free shipping?

Yes! All orders within the U.S. ship completely free—no minimum purchase required.

Payments & Billing

3. What payment methods do you accept?

We support a wide range of payment options, including:

• Visa, MasterCard, American Express, and Discover
• Apple Pay, Google Pay, Shop Pay, and Venmo
• PayPal and Diners Club

For full details, please refer to our Payment Policy.

Returns & Refunds

4. What if I receive a damaged or defective item?

If your order arrives damaged or defective, we’ll send a replacement at no cost. Just contact us and return the item within 30 days.

More details are available in our Return Policy.

5. Can I cancel an order after placing it?

Yes! Orders can be canceled within 24 hours of purchase. If you need to cancel, please contact us as soon as possible.

6. How do returns work?

We offer hassle-free returns. If you're not satisfied, you can return your item by following the instructions in our Return Policy.

7. When will I receive my refund?

Once your return is received and inspected, refunds are processed within 10 business days. The timing may vary depending on your bank or payment provider.

For full details, please refer to our Refund Policy.

8. Do your products come with a warranty?

Yes, every purchase includes a 30-day warranty. See our Return Policy for more information.

Additional Questions

9. Do you ship internationally?

Currently, we only ship within the United States.

10. Do you have a retail store?

We are an online-exclusive brand, which allows us to offer the best prices and a wider selection.

11. Can I place a bulk order?

Yes! If you're interested in a bulk purchase, please contact us for details.

12. How do I track my order?

You can track your shipment anytime through our Order Tracking page.

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Need More Help?

📍 Address: 13727 SW 152nd Street, #793, Miami, FL 33177, United States
📧 Email: sales@milfordharper.com
📞 Phone: +1-800-274-8171

Customer Support Hours

Monday – Saturday: 9:30 AM – 7:00 PM (EST)

We aim to respond to all inquiries within 1–2 business days.

Thank you for choosing Milford Harper!